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Customer Service Representative

2 months ago

Douglasville, Georgia, United States Public Storage Full time

About Public Storage

Public Storage is a leading provider of self-storage solutions, dedicated to delivering exceptional customer service and innovative storage solutions.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a Self Storage Manager at one of our storage facilities. As a Property Manager, you will be responsible for providing excellent customer service, managing daily operations, and ensuring a positive experience for our customers.

Key Responsibilities

  • Assess customer storage needs and provide personalized solutions
  • Manage daily storage unit inspections, confirm inventory availability, and ensure spaces are ready to rent
  • Process transactions, manage cash drawer, and prepare daily deposits
  • Provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely manner
  • Work independently, with minimal supervision, to achieve sales and customer satisfaction goals

Requirements

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy with handling cash and transactions
  • Availability to work a variety of shifts, including mornings, evenings, and weekends

What We Offer

  • A competitive hourly rate of $13
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) plan with company match
  • Employee discounts and perks

How to Apply

Apply now to join our team and become a part of our commitment to delivering exceptional customer service and innovative storage solutions.