Customer Service Representative

2 days ago


Watsonville, California, United States Applied Industrial Technologies Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving sales growth.

Key Responsibilities
  • Provide timely and effective customer service through phone, email, and in-person interactions
  • Build and maintain strong relationships with customers to understand their needs and preferences
  • Research and recommend industrial products and solutions to meet customer needs
  • Meet or exceed monthly sales targets while delivering exceptional customer service
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • 1+ year of experience in customer service, inside sales, or a related field
  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Basic mechanical and mathematical aptitude, with the ability to understand industrial products and solutions
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • High school diploma or equivalent required
What We Offer
  • Competitive base salary and bonus opportunities
  • Comprehensive benefits package, including health, vision, and dental coverage
  • 401(k) plan with company match
  • Opportunities for career growth and professional development
About Us

Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. We serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.



  • Watsonville, California, United States Santa Cruz Metro Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.Key ResponsibilitiesProvide information to customers regarding transit...


  • Watsonville, California, United States Santa Cruz Metro Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Santa Cruz Metro. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.Key ResponsibilitiesCustomer Service:...


  • Watsonville, California, United States WELLS FARGO BANK Full time

    About Wells Fargo BankWe are a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.Job SummaryWe are seeking a highly motivated and customer-focused individual to...


  • Watsonville, California, United States Hope Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at our retail thrift store. As a Cashier, you will be responsible for providing exceptional customer service, handling merchandise, operating a cash register, and maintaining a safe and clean working environment.Key ResponsibilitiesCustomer Service:...


  • Watsonville, California, United States Hope Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at our retail thrift store. As a Cashier, you will be responsible for providing exceptional customer service, handling merchandise, operating a cash register, and maintaining a safe and clean working environment.Key ResponsibilitiesCustomer Service:...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe role of the Member Experience Associate is pivotal in delivering exceptional service and value to our Members. This position is centered around providing genuine care and personal service to meet the needs and expectations of those who engage with our branches.Why Choose AAA?Competitive Compensation - Eligible for participation in AAA's...


  • Watsonville, California, United States CINELUX Full time

    About the RoleCineLux Theatres is seeking a highly motivated and customer-focused Guest Service Representative to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service to our guests, ensuring a positive and memorable experience at our theaters.Key ResponsibilitiesSales and Customer...


  • Watsonville, California, United States Fernando Lopez - State Farm Agent Full time

    About Us:Fernando Lopez - State Farm Agent is a dynamic and growth-oriented agency that values teamwork and customer satisfaction. We are committed to providing exceptional service and support to our clients, and we are seeking a highly motivated and organized individual to join our team.Job Summary:We are seeking an Insurance Account Representative to join...


  • Watsonville, California, United States RSR - Frontier Full time

    Job SummaryWe are seeking a highly motivated and results-driven Bilingual Sales Representative to join our Consumer Direct Sales organization. As a key member of our team, you will be responsible for acquiring new residential customers through door-to-door solicitation, outbound calling, and lead follow-up.Key ResponsibilitiesProspect and acquire new...


  • Watsonville, California, United States Salud Para La Gente Full time

    About the RoleSalud Para La Gente is seeking a dynamic and organized Patient Service Representative to provide responsible and independent patient services coordination in a community clinic office setting.Key ResponsibilitiesConsistently adhere to and/or exceed communication guidelines and expectations with patients, peers, and supervisors.Greet every...


  • Watsonville, California, United States Santa Cruz County Bank Full time

    Position Overview:As a Client Service Representative/Bank Teller, you will be the welcoming face for our clients as they enter the bank. Your role is pivotal in delivering exceptional service while executing transactions and providing insightful recommendations for products and services that align with our clients' financial goals.Key Responsibilities:-...


  • Watsonville, California, United States RSR - Frontier Full time

    About the RoleWe are seeking a highly motivated and results-driven Bilingual Outside Sales Representative to join our Consumer Direct Sales organization. As a key member of our team, you will play a critical role in connecting communities to our cutting-edge fiber technology.Key ResponsibilitiesAcquire new residential customers through door-to-door...


  • Watsonville, California, United States Salud Para La Gente Full time

    Job SummarySalud Para La Gente is seeking a detail-oriented and organized Patient Service Representative to provide responsible patient services coordination in a community clinic office setting. The ideal candidate will have excellent communication skills and be able to work effectively with patients, staff, and providers to ensure seamless patient care.Key...


  • Watsonville, California, United States Salud Para la Gente Full time

    Position OverviewSalud Para La Gente (SALUD) is dedicated to delivering exceptional, comprehensive, and affordable healthcare to underserved low-income populations in the Monterey Bay region, including Santa Cruz County and North Monterey County. Established in Watsonville in 1978 as a modest "free clinic," we evolved into a federally qualified community...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe Customer Engagement Specialist plays a crucial role in delivering exceptional service and value to our members. This position is designed to ensure that every interaction reflects our commitment to quality and innovation.Why Choose AAA?Competitive Compensation - Participate in our annual incentive plan based on performance.Retirement...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe role of the Member Experience Associate is pivotal in delivering exceptional service and value to our Members. This position is centered around genuine care, personalized service, and meeting the diverse needs of those who engage with our branches.Why Choose AAA?Competitive Compensation - Participate in AAA's discretionary annual...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe role of the Member Experience Associate is pivotal in delivering exceptional service and value to our Members. This position emphasizes genuine care, personalized service, and fulfilling the needs and expectations of those who engage with our branches.Why Choose AAA?Competitive Compensation - Participate in our discretionary annual...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe Member Experience Specialist plays a crucial role in delivering exceptional service and value to our members. This position is centered around genuine care, personalized service, and fulfilling the needs and expectations of individuals who engage with our organization.Why Choose AAA?Competitive Compensation - Opportunity to participate...


  • Watsonville, California, United States Superior Foods International Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Business Development Manager to join our Sales team at Superior Foods International. As a key member of our team, you will be responsible for managing every aspect of the customer relationship, including customer service, sales support, product development, project management, and...


  • Watsonville, California, United States AAA Northern California, Nevada & Utah Full time

    Position OverviewThe role of the Member Experience Associate is pivotal in delivering exceptional service and value to our Members. This position is focused on fostering genuine connections, understanding individual needs, and providing tailored solutions to enhance the overall member experience.Why Choose AAA?Competitive Compensation - Participate in our...