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Medical Office Representative

2 months ago

Watsonville, California, United States Salud Para La Gente Full time
Job Summary

Salud Para La Gente is seeking a detail-oriented and organized Patient Service Representative to provide responsible patient services coordination in a community clinic office setting. The ideal candidate will have excellent communication skills and be able to work effectively with patients, staff, and providers to ensure seamless patient care.

Key Responsibilities
  • Interview patients and collect pertinent information for registration in medical/dental records
  • Be knowledgeable about various funding sources and insurance plans
  • Work closely with the Lead Medical and/or Lead Dental Assistant to coordinate patient flow
  • Register and orient patients to clinic policies and procedures
  • Enter, review, and update patient registration information in the practice management system
  • Assess patient income or payer information and collect amounts due
  • Research and answer questions regarding account balances, bills, or correspondence
  • Answer incoming calls and direct them appropriately
  • Perform administrative tasks to support clinic operations
  • Research and compile information for reports as required
Requirements
  • High School graduate or equivalent
  • Preferred one year's experience in medical office receptionist and/or records
  • Experience with computer medical entry
  • Excellent alphabetical and numerical skills for filing and payment processing
  • Fluent bilingual Spanish/English
  • Valid CA Drivers License and current vehicle insurance
Benefits
  • Medical, Dental, Vision, and Life insurances
  • Voluntary Life Insurance and Long Term Disability
  • 401K with match
  • FSA for dependent care
  • PTO and Holiday Pay