Patient Services Coordinator
3 days ago
We are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at Texas Tech Univ Health Sciences Ctr. This role is responsible for ensuring the smooth operation of the clinic patient flow, serving as a primary contact for patients, and maintaining records.
Key Responsibilities- Establish good rapport with patients and interact in an empathetic manner
- Commitment to improving the experience and delivery of care for patients
- Strong communication skills, with excellent interpersonal skills
- Ability to listen to others and respond professionally
- Strong critical thinking, problem-solving, and attention to detail
- Possess a growth mindset
- Answer patient calls and verifications
- Collect and process patient payments
- A High School diploma or GED
- 1-year Customer Service, office, or related experience
- Additional education may substitute for the experience requirement
- Medical clinic office experience scheduling appointments, receiving patients, verifying insurance, and processing charges
- EMR experience preferably Cerner
- Experience with common office computer programs such as Word, Xcel, Powerpoint, etc.
- Bilingual a plus
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
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