Patient Access Coordinator
5 days ago
Job Summary
We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Denver Health. As a Patient Access Specialist, you will be responsible for performing all components of patient registration and discharge into the EPIC system, including entering charges for services, data entry, and chart breakdowns. You will also prepare daily cash deposits, perform routine office tasks, and maintain logs. Additionally, you will provide excellent customer service, answer telephones, and support nursing and counseling staff.
Essential Functions
- Answer telephone inquiries, screen calls, and route calls and take messages.
- Collect co-payments, point-of-service payments, deposits, and other payments, issue receipts, and balance cash drawers.
- Work to properly identify patients to increase clean claims and minimize errors associated with misidentification.
- Complete documentation for uninsured patients seeking emergency care, including CICP and Emergency Medicaid.
- Coordinate bed assignments, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors.
- Verify and update patient demographics information and billing insurance information for new and existing patients.
- Call insurance companies for treatment authorization and benefit information.
- Disseminate direct admit information to other Patient Access personnel for proper screening and insurance verification.
- Maintain quality assurance scores of 98% or higher in conjunction with department expectations.
Requirements
- No High School Diploma and/or No GED Required
- No experience required
Benefits
- Outstanding benefits, including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
- Free RTD EcoPass (public transportation)
- On-site employee fitness center and wellness classes
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education & development opportunities, including career pathways and coaching
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer & free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
- Respect
- Belonging
- Accountability
- Transparency
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO, and The Denver Health Foundation. As Colorado's primary and essential safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Applicants will be considered until the position is filled.
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