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Dermatology Patient Services Representative
1 month ago
We are seeking a highly skilled and compassionate Front Desk Representative - Float to join our team at Riverchase Dermatology. As a key member of our front office team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient patient experience, and maintaining a positive and professional work environment.
Key Responsibilities:- Provide exceptional patient service, responding to patient inquiries, and addressing concerns in a timely and professional manner.
- Manage patient flow, ensuring a smooth and efficient check-in and check-out process.
- Collect copays, process payments, and update patient information as needed.
- Communicate effectively with patients, colleagues, and healthcare providers to ensure seamless care coordination.
- Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA and medical terminology standards.
- Excellent customer service skills, with a focus on empathy, active listening, and problem-solving.
- Knowledge of HIPAA and medical terminology, with the ability to maintain confidentiality and handle sensitive information.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to multitask, prioritize tasks, and manage time effectively to meet deadlines.
- High school diploma or equivalent required; clinical background preferred.
- Competitive salary and comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
- 401(k) with employer match and an employee incentive program for exceptional performance and contributions.
- Opportunities for professional growth and development in a dynamic and supportive work environment.
Riverchase Dermatology is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.
