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Fitness and Martial Arts Gym Assistant Manager
2 months ago
The Assistant General Manager (AGM) plays a crucial role in supporting the General Manager in overseeing all operational aspects of the fitness and martial arts facility. This position is essential in fostering a positive experience for customers through effective staff and class interactions.
Key Benefits:- Employee discounts on services
- Opportunities for training and professional development
Core Responsibilities:
Staffing and Development:
- Assist in recruiting, hiring, and training a dedicated team of coaches and potential leaders.
- Ensure a motivated and high-performing Personal Training and MMA team that aligns with organizational values.
Club Administration:
- Monitor coach productivity and ensure clear communication of revenue and service goals to meet financial targets.
- Conduct regular meetings with coaches to assess performance and provide guidance towards achieving both personal and club objectives.
- Manage member service inquiries, including conducting facility tours and explaining available services.
- Perform various administrative tasks, including maintaining cleanliness and organization within the gym.
- Notify the General Manager of any maintenance or repair needs within the facility.
Sales and Personal Training:
- Engage with members on the gym floor to promote personal training services.
- Ensure accurate management of client programs and assist in all revenue-generating activities.
- Sell personal training sessions and follow up on leads to secure new memberships.
- Achieve monthly revenue targets set by the organization for private training and supplements.
- Review sales performance regularly with the General Manager and staff to identify areas for improvement.
Qualifications:
Knowledge, Skills & Abilities:
- Qualified to instruct at least four different classes offered at the facility.
- Familiarity with personal training techniques, from assessment to program design.
- Ability to operate and make basic adjustments to fitness equipment.
- Strong interpersonal and communication skills, maintaining a positive and enthusiastic demeanor.
- Excellent organizational skills with the ability to prioritize multiple tasks effectively.
Experience:
- At least one certification from a recognized organization in the fitness industry.
- High school diploma or equivalent.
- A minimum of one year of relevant experience.
- Management or employee relations experience is preferred.
This job description outlines the primary responsibilities and qualifications for the Assistant General Manager position. It is not intended to encompass all duties that may be assigned.
