IT Support Specialist

1 month ago


Greenwich, Connecticut, United States Creative Financial Staffing Full time
IT Support Technician

Are you a skilled Mac troubleshooter looking for a challenging role in a dynamic educational institution? We're seeking an IT Support Technician to join our team and provide top-notch technical support to our staff and students.

Key Responsibilities:
  • Provide expert Mac troubleshooting and support to resolve technical issues and ensure seamless system performance.
  • Perform in-house repairs on Mac equipment to minimize downtime and maintain high-quality service standards.
  • Support the setup and maintenance of IT systems across multiple school campuses, ensuring efficient and effective operations.
  • Manage spare parts and equipment distribution to ensure all campuses are well-equipped and ready for action.
  • Conduct user training and support to educate staff and students on best practices and new hardware/software usage.
Requirements:
  • Strong experience with Mac troubleshooting and a proven track record of resolving complex technical issues.
  • ACMT (Apple Certified Mac Technician) certification is a plus, demonstrating expertise in Mac repairs and support.
  • Background in Genius Bar or similar technical support roles, with hands-on experience in troubleshooting and resolving technical problems.
  • Excellent problem-solving skills, with the ability to think critically and efficiently address technical challenges.
  • Strong communication skills, with the ability to effectively interact with team members, staff, and students.
  • Adaptability and flexibility to work across multiple campuses and manage a variety of IT challenges.
Work Schedule:
  • 5-day on-site work week, Monday to Friday, providing consistent support to the school.
  • 12-month position, with Fridays off in the summer and a 2-week break in March.
  • School holidays off, allowing for a healthy work-life balance.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional IT support and have the skills to match, we'd love to hear from you

#CFSOCT2024 #INOCT2024 #CBOCT2024 #ZRCFSTECH #LI-MH3


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