Assistant General Manager
9 hours ago
Indiana State Park Inns is seeking a highly skilled and experienced professional to join our team as an Assistant General Manager. This is an exciting opportunity to grow and expand your experience in the hospitality industry, working closely with management to drive operations, lead and direct staff, and build the hotel's reputation and relationships.
Key Responsibilities- Assist the General Manager in day-to-day operations, ensuring seamless execution of hotel services.
- Lead and direct multiple departments, fostering a culture of excellence and teamwork.
- Work with supervisors to ensure policies are adhered to and goals are met, reviewing daily business reports for accuracy and approval.
- Review Accounts Payable for accuracy and compliance with budget allowances, processing payroll and assisting with HR responsibilities.
- Provide training to staff, adhering to all franchise and company procedures and regulations, as well as standard operating procedures.
- Receive, resolve, and/or assist the General Manager in resolving guest complaints and service recovery processes.
Exceptional customer service skills, experience in Microsoft Office programs, and a fast learner in other business programs are essential. Additionally, exceptional verbal and written communication, math, and coaching skills are required.
Employment Type: Full Time
Years Experience: 3 years
Bonus/Commission: No
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