Part Time Sales and Customer Experience Leader at Arboretum Store

1 week ago


Great Barrington, Massachusetts, United States Ascena Full time
About LOFT:
LOFT creates modern, feminine clothing for women who want to feel confident in their daily lives. Our brand empowers women to express themselves authentically, and we're passionate about supporting their careers and personal growth.

About the Role:
You'll be a key team member who delivers exceptional customer experiences and supports our store associates. As a Sales Lead, you'll focus on personalized customer interactions, guidance, and development of your team members. You'll collaborate with the Store Manager to become an expert on store functions, preparing you to take on leadership responsibilities when needed.

The Impact You Can Make:
In this role, you'll have the opportunity to:
  • Represent the LOFT brand and model excellent customer experience behaviors.
  • Assist in onboarding and developing a high-performing team.
  • Create an inclusive store environment where everyone feels welcome and engaged.
  • Maintain high visual and operational standards while prioritizing customer satisfaction.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide real-time feedback and coaching to help associates deliver their best in customer interactions.
  • BUILD STRONG RELATIONSHIPS BY SHARING IDEAS AND SUPPORTING YOUR TEAM.
  • Stay informed on company priorities and promotions using technology and provide seamless omnichannel shopping experiences.
  • Step into management roles as needed.

You'll Bring:
We're looking for candidates with 6 months of retail sales experience (preferably), management experience (a plus), and proficiency in technology, including point-of-sale systems. If you enjoy communicating and coaching, are flexible with your schedule (including evenings, weekends, and holidays), take initiative in decision-making, and can prioritize tasks effectively, you'll thrive in this role.

Benefits:
As a LOFT employee, you'll enjoy merchandise discounts across our brands, support for your individual development, opportunities for growth within our family of brands, a culture of giving back, and a 401(k) plan. Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility for certain benefits and associate programs is subject to employment type and role.

Estimated Salary:$45,000 - $60,000 per year, depending on location and experience.
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