Unit Clerk

4 weeks ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Unit Clerk

Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Unit Clerk, you will play a vital role in supporting the healthcare team and contributing to our mission.

Responsibilities:
  • Provide exceptional customer service to patients, families, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage clerical and administrative tasks, including data entry, record-keeping, and communication with healthcare teams.
  • Assist with patient flow, including coordinating transfers, discharges, and admissions, and maintaining accurate records.
  • Support the Medication Reconciliation Process and ensure accurate and timely documentation.
  • Communicate effectively with healthcare teams, including nurses, physicians, and other staff members, to ensure seamless care delivery.
  • Perform various administrative tasks, including answering phones, taking messages, and responding to emails.
  • Maintain a clean and organized workspace, adhering to infection control and safety protocols.
  • Participate in quality improvement initiatives and contribute to a culture of excellence and patient satisfaction.
Requirements:
  • High School Diploma or Equivalent required; post-secondary education or experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills and proficiency in electronic medical records systems.

Penn Medicine offers a comprehensive benefits package, including tuition assistance, wellness programs, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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