Unit Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Unit Clerk

Penn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders.

As a Unit Clerk, you will play a vital role in supporting the patient care team, ensuring seamless communication, and maintaining accurate records.

Key Responsibilities:
  • Welcome and greet patients and visitors, providing a warm and welcoming environment.
  • Assist visitors in finding patient rooms, staff members, and other resources, demonstrating exceptional communication skills.
  • Answer phone calls promptly, using proper telephone etiquette, and refer calls to the appropriate person.
  • Identify yourself and the unit, ensuring clear communication with patients, visitors, and staff.
  • Facilitate patient transport, discharge, and belongings process, ensuring a smooth transition.
  • Communicate patient and unit information to the RN and interdisciplinary care team in a timely manner.
  • Seek help and clarification from the RN/Nurse Manager or Clinical Director when needed.
  • Perform job duties in accordance with Penn Medicine's standards, maintaining a state of survey readiness and quality initiatives.
Requirements:
  • H.S. Diploma/GED (Required)
  • Post high school education, including computer courses and medical terminology, preferred.

Penn Medicine offers a comprehensive compensation and benefits program, including one of the finest prepaid tuition assistance programs in the region.

We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion.


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