Unit Clerk
4 weeks ago
Penn Medicine is dedicated to delivering exceptional patient care and advancing medical research. As a Patient Care Coordinator, you will play a vital role in supporting our healthcare team and ensuring the highest level of care for our patients.
Responsibilities:- Answer telephones, take messages, and relay information to the appropriate team members.
- Communicate with nursing staff and hospital staff to ensure patient needs are met.
- Ensure patient consents and Advance Directive paperwork are in order.
- Support Medication Reconciliation Process through chart forms and electronic auditing.
- Answer patient call bells and communicate needs to the healthcare team.
- Facilitate access for security door/intercom system and report security door malfunctions.
- Assist nurses, physicians, and other healthcare providers in emergency situations.
- Arrange for patient transport and sort/deliver patient flowers, mail, and packages.
- Call for equipment and supplies as needed and notify Nurse Manager of problems.
- Communicate patient arrival, transfers, and discharges to the computer system.
- Maintain Admission, Discharge, and Transfer Log book and patient medical records.
- File and chart laboratory, radiology, and other patient information forms.
- Prepare patient charts for discharge and transitions in care.
- Facilitate patient progression through regular updates with the charge nurse and clinical staff.
- Maintain discharge log for Medical Records and patient identification bracelets.
- Monitor stationery and paper products levels and initiate orders for supplies.
- Maintain work area and mobile workstations in an orderly fashion.
- Assist Nurse Manager in data collection for departmental projects/research.
- Provide suggestions for improved delivery of patient service and support unit's patient satisfaction goals.
- Communicate pertinent observations to the healthcare team and work collaboratively with all members.
- Support the process of notification to Gift of Life and carry out unit-specific duties.
- H.S. Diploma/GED (Required)
- Post high school education, including computer courses and medical terminology, preferred.
Penn Medicine offers a comprehensive compensation and benefits program, including one of the finest prepaid tuition assistance programs in the region. We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.
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