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Client Support Associate

2 months ago

Torrance, California, United States Rare Collectibles TV LLC Full time
Position Overview

Rare Collectibles TV, LLC ("RCTV") is seeking dedicated Customer Service Agents to join our remote team. This role offers a flexible Part-Time schedule, ideal for those looking to work weekends.

Key Responsibilities

As a Customer Service Agent, your primary duties will include:

  • Responding to incoming calls from prospective customers.
  • Assessing customer needs and providing information in a friendly and professional manner.
  • Collaborating with internal teams to enhance the customer journey.
  • Informing callers about the diverse range of products showcased during our televised promotions.
  • Ensuring a superior customer experience throughout each interaction.
  • Maintaining focus and productivity while managing varying call volumes.
  • Demonstrating punctuality and dependability in your role.
Candidate Profile

We are looking for individuals who:

  • Serve as the initial point of contact for our customers, showcasing strong verbal and written communication skills.
  • Possess the ability to connect with individuals from diverse backgrounds.
  • Exhibit a positive demeanor and a willingness to learn.
  • Demonstrate excellent interpersonal skills and adaptability in dynamic situations, remaining calm and helpful.
  • Have proficient data entry capabilities.
  • Show a strong dedication to delivering exceptional customer service.

RCTV is proud to be an equal opportunity employer.

Job Type: Part-time

Compensation: Starting at $17.00 per hour, with additional incentives based on order conversions.