Master Field Service Engineer
4 weeks ago
About the Role:
We are seeking a highly skilled Master Field Service Engineer to join our team at Carrier. As a key member of our field commissioning team, you will be responsible for the installation, troubleshooting, and optimization of building automation systems for our customers.
Key Responsibilities:
- Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
- Mentor and develop less experienced Field Engineers on all field tools and technology.
- Serve as local contact for technical issues.
- Offer effective solutions for complex system issues.
- Provide turnkey project delivery on medium to large projects.
- Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
- Load software, configure trends, alarms, and reports.
- Implement time management strategies to ensure customer satisfaction.
- Communicate and document the status and details of the project for the customer.
- Provide site-specific training to owners/operators on the complete system.
Requirements:
- High School Diploma or GED.
- 6+ years of experience in Building Automation, HVAC, or technical field.
- Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
- Valid and current Driver's License and can be insurable by the company's insurance.
- Must be willing to travel within the U.S. 90% of the time.
Preferred Qualifications:
- Bachelor's degree, Associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
- Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
- Ability to navigate and integrate into a variety of building automation systems.
- Expert with TCP/IP networks including wireless technology.
- Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
- Ability to communicate technical information to a non-technical audience.
- Excellent communication skills as well as the ability to work well in a team environment.
- Proficient with Microsoft 365 applications.
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