Program Director

4 weeks ago

Syracuse, New York, United States SAMARITAN CENTER INC Full time
Job Description

At Samaritan Center Inc., we are seeking a highly skilled and experienced Program Director to lead the development and implementation of programs and services in support of our mission and goals. This is a leadership position that will help develop and grow our case management program.

Key Responsibilities:
  • Apply critical analysis to programs to ensure each is addressing a well-defined and valid need, is results-oriented, utilizes best practices, operates efficiently, and is quality-focused.
  • Take the lead on identifying emerging needs of current or potential guests, utilizing best practice models to enhance current programs or work with the Executive Director to develop new programming addressing specific needs.
  • Supervise and manage the work of program staff, interns, and volunteers.
  • Oversee the continued development and use of the case management database, including quality control, consistency, confidentiality, data analysis, and report development.
  • Act as a consultant to agency staff in understanding and managing guest behavior with a focus on skill development.
  • Assign and supervise guest casework, balancing workloads and complexity. The position will directly assist with casework as needed.
  • Possess knowledge of funding sources, complete related program reports, and participate in grant requests as necessary.
  • Responsible for ensuring the appropriate systems, staffing, and procedures are in place to support programming goals. Operate within fiscal constraints, monitoring expenditures, managing resources, and identifying efficiencies.
  • Support the general operations of the organization. As a small team, we all chip in when needed, meaning everything from administrative tasks to assisting with meal service to picking up donations.
  • Perform other duties as assigned by the Executive Director.
Requirements:
  • MSW required.
  • Minimum 5-10 years of progressive professional experience in program management, development, and supervision.
  • Ability to simultaneously manage multiple projects to deadline and budget, shifting priorities with changing goals.
  • Able to quickly adjust to new demands, people, and environments, cope well with challenging situations, and demonstrate composure under stress.
  • Leadership: inclusive, humble, adaptable, self-directed, and mission-focused, inspiring others to action, demonstrates competence, seeks feedback, and shows genuine concern for the well-being of the group.
  • Excellent relationship-building skills with proven ability to work effectively with a wide variety of individuals and organizations.
  • Exceptional communication skills with demonstrated ability to write clearly and persuasively.
  • Dynamic, detail-oriented, creative, adaptable team player with willingness to jump in where needed, including engaging with guests and serving meals as needed.
  • Computer proficiency and experience with databases required.
  • Strong problem-solving skills and ability to think creatively and conceptually.
  • Highly motivated and committed to Samaritan's mission.
  • Must be willing to work some evenings and weekends, very rare.
  • Ability to travel to various event and meeting locations as needed for the job.
  • Ability to lift up to 25 lbs.
  • Equal Opportunity Employer

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