Lead Safety and Security Officer

24 hours ago


Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

Job Summary:

As a key member of the Marriott Vacations Worldwide team, the Lead Safety and Security Officer plays a critical role in ensuring the safety and security of our guests, employees, and assets. This position is responsible for conducting key control audits, monitoring electronic key boxes, and issuing/receiving master keys, radios, and beepers. The successful candidate will also be responsible for patrolling all areas of the property, assisting guests with room access, and monitoring Closed Circuit Televisions and alarm systems.

Key Responsibilities:

  • Conduct key control audits to ensure the safekeeping of master keys, radios, and beepers.
  • Monitor electronic key boxes and issue/receive master keys as needed.
  • Patrol all areas of the property to ensure the safety and security of guests and employees.
  • Assist guests with room access and respond to emergencies as needed.
  • Monitor Closed Circuit Televisions and alarm systems to detect and respond to potential security threats.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
  • Assist guests/associates during emergency situations and notify appropriate individuals as needed.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Resolve safety hazard situations and escort unwelcome persons from the property.
  • Report to scenes of vehicle accidents/thefts and call for assistance as needed.
  • Complete a Loss Prevention shift summary/daily activity report and maintain confidentiality of all reports/documents.

Requirements:

  • Valid Driver's License with a good driving record.
  • Ability to stand, sit, or walk for an extended period or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Professional and pleasant personality with excellent customer service skills.
  • Availability to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



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