Security Gate Attendant

2 months ago


Hilton Head, South Carolina, United States Palmetto Dunes Property Owners Association Full time
Job Summary

We are seeking a highly skilled and customer-focused Security Gate Attendant to join our team at Palmetto Dunes Property Owners Association. As a Security Gate Attendant, you will be responsible for providing exceptional service to property owners, guests, and vendors while ensuring the security and safety of our community.

Key Responsibilities
  • Greet and Assist: Welcome property owners, guests, and vendors as they pass through the gate, providing a warm and welcoming experience.
  • Decal and Pass Identification: Accurately identify and verify decals and passes to ensure authorized access to the community.
  • Customer Service: Provide assistance to property owners and guests, addressing their needs and concerns in a professional and courteous manner.
  • Call Dispatch: Receive and dispatch non-emergency calls in a timely and efficient manner.
  • Outstanding Service: Offer exceptional customer service, ensuring a positive experience for all individuals interacting with our community.
What We Offer
  • Competitive Pay: Starting pay of $16.50/hour, depending on experience.
  • Health Insurance Benefits: Comprehensive health insurance benefits, including a debit card to assist with medical expenses, prescriptions, and co-pays.
  • 401(k) Match: A generous 401(k) match to support your retirement savings.
  • Commuting Benefit: A monthly commuting benefit of $75/month fuel allowance.
  • Paid Time Off: Paid time off and double time for working holidays.
  • Performance-Based Pay Increase: Performance-based annual pay increase and bonus.
  • Full-Time Schedule: A full-time, 12-hour shift schedule, working 7 days out of a 14-day pay period.
Requirements
  • Customer Service Experience: Previous customer service experience is highly desirable.
  • Communication Skills: Exceptional communication and interpersonal skills are essential for success in this role.
  • Physical Demands: Ability to stand for long periods of time and work in an outdoor environment.
  • Criminal Background Investigation: Must be able to pass a criminal background investigation and a drug urinalysis.


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