IT Support Specialist

1 day ago


Fort Atkinson, Wisconsin, United States Opportunities Full time
Job Summary

We are seeking a highly skilled IT Analyst/Helpdesk Specialist to join our team at Opportunities Inc. This role will be responsible for providing advanced technical support to our employees, customers, and stakeholders.

Key Responsibilities
  • Provide world-class customer service and technical support to resolve system workflow issues, access issues, and plant operations.
  • Configure and deploy company-issued desktops, laptops, printers, and other computer equipment.
  • Setup/break down computer equipment for employee arrivals/changes/departures and office moves.
  • Configure approved mobile devices for connection to company systems.
  • Deliver on Helpdesk Service Levels to meet or exceed requirements of internal and external customers.
  • Take ownership of all Company support tickets and work with internal and external support to ensure issues continue to progress to timely resolution.
  • Respond to, troubleshoot, and resolve reported computer issues in person and remotely.
  • Perform routine maintenance and repairs on computer equipment.
  • Track and maintain inventory of computer equipment and supplies.
  • Document processes and procedures for the desktop/technical support group.
  • Set up and operate audio/visual equipment for company meetings and other events.
  • Assist end users with professional presentations and provide audio/visual technical support.
  • Maintain and troubleshoot audio/visual hardware and software and report any functionality issues.
  • Assist System Administrator/Manager/Director to rack network servers and UPS components as needed.
Requirements
  • Minimum of two (2) years of experience in a technology support role.
  • Minimum of one (1) year with Helpdesk ticketing software.
  • Minimum of one (1) year with o365 software - MS Office suite.
  • Minimum of one (1) year with VoIP or PBX system.
  • Minimum of one (1) year with Antivirus / Endpoint Deployment and Patch.
  • Minimum of one (1) year with VMWare - hypervisor and or virtualization experience.
  • Experience with manufacturing industry ERP preferred.
  • High School Diploma/GED required; Associates Degree or Bachelor's Degree in Information Technology or related field preferred.
  • Technical certifications, such as HDI Desktop Support Technician, A+, Net+, Security+, or Microsoft Desktop Support Technician preferred.
Working Conditions

The work environment is moderate with occasional exposure to risk of electrical shock, moving mechanical parts, high places, fumes or airborne particles, toxic or caustic chemicals, extreme cold and heat.

The noise level in the work environment is usually moderate.



  • Fort Atkinson, Wisconsin, United States Lad Lake Inc Full time

    Youth Support Specialist PositionLad Lake Inc is seeking a dedicated Youth Support Specialist to positively influence the lives of young individuals. This role focuses on community engagement, providing personalized support in a nurturing and enjoyable setting, while working towards objectives established by the youth and their support teams.POSITION...


  • Fort Atkinson, Wisconsin, United States Nexus Innovations Full time

    About Nexus InnovationsWe are a leading healthcare provider dedicated to delivering exceptional patient care and innovative solutions.Job SummaryWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Nexus Innovations.Key ResponsibilitiesProvide high-quality patient care and support to our patients and their...


  • Fort Atkinson, Wisconsin, United States Lowe's Full time

    What You Will DoAt Lowe's, every associate is committed to providing exceptional customer service while ensuring a store environment that is clean, secure, and well-stocked with essential products.As a Customer Support Specialist/Loader, your responsibilities will include:- Engaging with customers in a friendly and professional manner to address their...


  • Fort Atkinson, Wisconsin, United States Abilities Inc Full time

    HIRE ON BONUS $1,500 REHIRE/NEW HIRE Abilities, Inc. Employee Policy Manual Residential Support Specialist Job Overview Position Requirements: FREE TRAINING PROVIDED NO EXPERIENCE NEEDED Must be 18 years of age or older. Must have achieved a High School Diploma or Equivalent. Criminal Background Check or show proof of rehabilitation. Must be...


  • Fort Atkinson, Wisconsin, United States Oracle Full time

    About the RoleWe are seeking a highly skilled Support Technician to join our team at Oracle. As a key member of our support team, you will be responsible for providing day-to-day technical support for end-user hardware and software needs, as well as project-based support onsite.Key ResponsibilitiesProvide routine technical support and maintenance for...


  • Fort Atkinson, Wisconsin, United States MRA Recruiting Services Full time

    Job Title: Customer Support Assistant Company: MRA Recruiting Services Overview: As a Customer Support Assistant, you will play a crucial role in enhancing client satisfaction and ensuring seamless communication between various departments. We are looking for individuals who are collaborative, innovative, and possess strong problem-solving skills. Your...


  • Fort Atkinson, Wisconsin, United States Argus Technical Full time

    **Job Summary**Argus Technical is seeking a highly skilled Electronics Technician to join our team. As an Electronics Technician, you will be responsible for supporting the building of new assemblies and initiating engineering changes to assemblies.**Key Responsibilities:**• Respond to customer requests for quotes (RFQs) and provide technical support as...


  • Fort Atkinson, Wisconsin, United States Lad Lake Inc Full time

    Mental Health Advocate PositionLad Lake Inc is seeking a dedicated Mental Health Advocate to positively influence the lives of young individuals. This role is focused on community engagement, providing personalized support in a nurturing and enjoyable setting, and collaborating with families to achieve established objectives.POSITION OVERVIEWOversee...


  • Fort Atkinson, Wisconsin, United States Lad Lake Inc Full time

    Mental Health Advocate PositionLad Lake Inc is seeking a dedicated Mental Health Advocate to provide essential support to young individuals in the community. This role focuses on fostering a nurturing environment where youth can thrive and achieve their personal goals through tailored activities.POSITION OVERVIEWOversee assigned clients with care and...


  • Fort Atkinson, Wisconsin, United States MRA Recruiting Services Full time

    Job DescriptionJob Title: Procurement SpecialistCompany: MRA Recruiting ServicesLocation: RemoteHours: FlexiblePay: CompetitiveJob SummaryThe focus for this position will be to identify material needs and execute the purchasing process to ensure the right amount of material arrives at the right time to support the needs of production. This position will be...


  • Fort Atkinson, Wisconsin, United States SSM Health Full time

    {"Job Title": "Ophthalmic Care Specialist", "Job Summary": "At SSM Health, we're seeking a highly skilled Ophthalmic Care Specialist to join our team. As a key member of our eye care team, you will play a vital role in providing exceptional patient care and support to our patients.Responsibilities:* Assist eye care providers in the exam and treatment of...

  • Nursing Specialist

    1 week ago


    Fort Atkinson, Wisconsin, United States Velocity Solutions Full time

    About the RoleWe are seeking a skilled Nursing Specialist to join our team at Velocity Solutions. As a key member of our care team, you will be responsible for providing high-quality care to our residents.Key ResponsibilitiesDeliver exceptional care to residents, ensuring their physical, emotional, and social needs are met.Collaborate with our...


  • Fort Atkinson, Wisconsin, United States Bedrock HCS at Fort Atkinson Full time

    Join Our Team as a Practical Nursing SpecialistAt Bedrock HCS at Fort Atkinson, we are excited to announce a competitive retention bonus for our full-time LPNs!Retention Bonus: $50,000 paid over 5 yearsSign-on Bonus: $3,000Current Opportunities: We have openings for various shifts including AM (6a-2p), PM (2p-10p), and NOC (10p-6a). Positions available are...


  • Fort Atkinson, Wisconsin, United States Spacesaver Full time

    About the RoleWe are seeking a skilled Fabrication Specialist to join our team at Spacesaver. As a Fabrication Specialist, you will be responsible for setting up and operating equipment to create high-quality products.Key ResponsibilitiesSet up and operate equipment to produce high-quality productsFollow shop orders and prints to ensure accuracy and...


  • Fort Atkinson, Wisconsin, United States Spacesaver Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Spacesaver. As a Quality Technician, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Conduct First Article Inspections (FAI) and incoming product inspections to ensure compliance with customer...


  • Fort Atkinson, Wisconsin, United States Jones Dairy Farm Full time

    Job SummaryJones Dairy Farm, a leading manufacturer of premium meat products, is seeking an experienced Electrical Maintenance Specialist to join our team. As an Electrical Maintenance Specialist, you will be responsible for ensuring the continued functioning of electrical equipment by its proper installation, maintenance, and repair.Key...

  • Hair Stylist

    5 days ago


    Fort Atkinson, Wisconsin, United States Great Clips Full time

    About Great ClipsGreat Clips is a leading salon brand that offers a unique opportunity for talented hair stylists to join our creative team. As a cutting specialist, you will be part of a dynamic and supportive environment that fosters growth and development.Key ResponsibilitiesProvide exceptional haircuts and styling services to customersWork...


  • Fort Atkinson, Wisconsin, United States Spacesaver Full time

    Job SummaryWe are seeking a highly skilled and dedicated HR Generalist to join our team at Spacesaver. As an HR Generalist: Employee Experience, you will play a critical role in ensuring that our employees feel valued, supported, and engaged throughout their entire journey with our company.Key ResponsibilitiesEmployee Engagement and Experience: Develop and...


  • Fort Atkinson, Wisconsin, United States Infinity Ventures Full time

    Job Summary:Infinity Ventures is seeking a highly skilled Energy Management Specialist to join our team. As a key member of our sustainability team, you will play a critical role in driving our climate neutrality goals.Key Responsibilities:Develop and implement energy management strategies to reduce energy consumption and greenhouse gas emissions.Collaborate...


  • Fort Atkinson, Wisconsin, United States Fort HealthCare Full time

    Fort HealthCare is a healthcare organization dedicated to serving the community with a focus on patient-centered care. We are currently looking for a Nuclear Medicine Specialist to become a vital part of our Radiology department.Work Schedule:8 hours per bi-weekly pay periodDay Shift7:00 am - 3:30 pmFort HealthCare has been recognized multiple times as a top...