Patient Access Representative
1 day ago
The Patient Access Representative plays a vital role in ensuring seamless communication between patients and healthcare providers. This position is responsible for answering incoming patient calls, assessing patient condition, and scheduling appointments. The ideal candidate will possess excellent communication skills, both oral and written, with sensitivity to inter-cultural issues.
Key Responsibilities:
- Answer incoming patient calls and assess patient condition
- Schedule appointments and take messages or refer calls to medical personnel
- Document incoming and outgoing information in the patient's chart
- Route all incoming calls to appropriate staff or take messages as needed
Requirements:
- High school graduate or equivalent
- Previous clinical experience in ambulatory healthcare setting with knowledge regarding medical terminology preferred
- Multi-line telephone experience preferred
Working at Virginia Garcia Memorial Health Center:
We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. If you are unsure whether you meet all of the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.
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Patient Access Representative
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