Social Care Navigator

2 days ago


Hillsboro, Oregon, United States Virginia Garcia Memorial Health Center Full time
Job Summary

Virginia Garcia Memorial Health Center is seeking a highly skilled and compassionate Social Care Navigator to join our Behavioral Health and Medical Home Services team. As a key member of our team, you will play a vital role in assessing and addressing patients' needs related to their resilience, self-determination, and access to outpatient services and social determinants of health.

The Social Care Navigator will provide skills training and case management services, linking patients to needed community resources through their work on medical and Behavioral Health and Medical Home Services teams. This position requires a strong ability to work with complex patients, including those with mental health and/or substance use issues, and to develop and implement comprehensive care plans that address their unique needs.

Key Responsibilities:

  • Assess patients' social determinants of health and health literacy, utilizing screening tools and questionnaires to identify areas of need.
  • Gather and maintain information on community resources and services, acting as a liaison with outside agencies to ensure seamless coordination of care.
  • Build supportive relationships with patients to improve their utilization of necessary and appropriate primary care, mental health, and social services.
  • Use motivational interviewing to assess and positively affect patients' level of engagement in their care and confidence in their ability to carry out a self-management plan.
  • Participate in developing comprehensive care plans with the primary care team and documenting all contacts with patients in the Electronic Health Record (EHR) in a timely manner.

Requirements:

  • Bachelor's degree in a relevant field, such as psychology, social work, or human services.
  • Meet criteria for Qualified Mental Health Associate (QMHA) in the state of Oregon.
  • Training in Motivational Interviewing, skills training, and case management preferred.
  • Current CPR certification.
  • Experience with group facilitation and prior EMR experience preferred.

Behavioral Competencies:

  • Accountability: Role model VG's mission, vision, and shared values.
  • Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations.
  • Teamwork: If someone needs help, help them.
  • Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work.
  • Confidentiality: Maintain strict confidentiality and respect the privacy of others.
  • Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work.
  • Respect: Demonstrate consideration and appreciation for co-workers and patients.
  • Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others.


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