Behavioral Health Program Coordinator

2 weeks ago


Sioux City, Iowa, United States HealthPartners Full time

About the Role:

Regions Behavioral Health is seeking a skilled Behavioral Health Coordinator to provide support services within our outpatient substance use disorder program. As a key member of our team, you will be responsible for verifying patient registration and insurance types, preparing patient documents, and scheduling appointments. Your excellent communication skills and attention to detail will ensure seamless interactions with patients, families, and healthcare providers.

Key Responsibilities:

  • Verify patient registration and insurance types
  • Prepare patient documents and send them to Health Information Management
  • Schedule a variety of patient appointments
  • Enter patient refill requests in EPIC and send them to the nursing team
  • Call patients to follow up on appointments
  • Make reminder phone calls for new patient appointments
  • Respond to and distribute department emails, faxes, and mail

Work Environment:

This role is part of the HealthPartners care system, providing support and opportunity for integrated services. As a Behavioral Health Coordinator, you will be working in a dynamic and fast-paced environment, collaborating with a team of healthcare professionals to deliver exceptional patient care.

Requirements:

  • High school diploma or equivalent
  • Minimum two (2) years of experience in a position interacting with the public using telephones and computers

Benefits:

Regions Hospital offers a competitive benefits package that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We also offer an on-site employee fitness center, an on-site physical therapy clinic for employees, and an on-site employee clinic to make it more convenient for our staff to get the care they need.



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