Medical Office Associate

1 month ago


Grand Rapids, Michigan, United States Summa Health Full time

Job Summary:

The Medical Office Associate is responsible for providing administrative support to the medical office team. This includes greeting patients, completing registration, collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes.

Key Responsibilities:

  • Answer and route phone calls
  • Provide answers to questions on patient billing
  • Maintain confidentiality of patient, employee, or financial records
  • Interact with patients, visitors, and physicians in a professional and courteous manner
  • Perform light typing and computer skills, including experience with an Electronic Medical Record (EMR)
  • Work effectively in a team environment and interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Requirements:

  • High school diploma or equivalent
  • One (1) year clerical experience
  • Light typing skills

Benefits:

  • Competitive pay and benefits
  • Opportunity to work in a dynamic and growing healthcare organization
  • Professional development and growth opportunities

About Summa Health:

Summa Health is a leading healthcare system in the region, recognized for its commitment to delivering excellent service to patients and families. We are passionate about creating a culture of servant leadership, collegial working relationships, and competitive pay and benefits.



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