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Front Desk Coordinator
2 months ago
Job Summary:
MyHealth Urgent Care is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities:
- Greeting and Navigation: Welcome patients and visitors, and assist them in navigating the office.
- Phone Management: Answer, screen, and forward calls, and direct them as needed to ensure seamless communication.
- Scheduling: Schedule follow-up appointments, MRI appointments, and other medical procedures as required.
- Front Desk Management: Maintain a clean and organized front desk area, including filing documents, faxing, and photocopying.
- Administrative Support: Provide administrative support to team members, including answering questions and performing clerical tasks.
- Mail and Package Management: Receive, sort, and distribute mail and packages, and deliver them as needed.
- Other Tasks: Perform other tasks as required, including stocking and making copies of documents.
Requirements:
- EMR Experience: Proficiency in electronic medical records (EMR) systems.
- Patient Care: Excellent patient care and communication skills.
- Teamwork: Friendly and welcoming attitude, with a strong focus on teamwork and collaboration.
- Medical Records: Experience with medical records and insurance verification.
Working Conditions:
- Shifts: 12-hour shifts, with rotating weekend and holiday availability.
- Flexibility: Ability to work flexible hours and adapt to changing priorities.
Benefits:
- Competitive Pay: Competitive hourly rate.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage.