Restaurant Operations Manager

2 weeks ago


Howell, United States Grand River Ventures Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our restaurant and bar operations in Brighton, Michigan. As a key member of our team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Oversee daily operations, including front and back of house management
  • Lead and manage a team of dedicated employees
  • Assist in maintaining a professional and polite patron service environment
  • Prepare and administer operating budgets, including forecasting, profit and loss, and cost control
  • Coordinate building and grounds maintenance, interior and exterior cleanliness, and vendor management
  • Develop and maintain positive working relationships with suppliers
  • Work to create a fun and inclusive work atmosphere
  • Manage team members, perform hiring interviews, and ensure training protocols are followed
  • Document issues and handle employment terminations as necessary
  • Collaborate with the Chef, Marketing Director, and Bookkeeper to support business initiatives
  • Monitor staff performance and provide feedback
  • Address customer satisfaction issues in a timely manner
Requirements

We are looking for a candidate with a minimum of 3 years of experience in hospitality management, preferably in the restaurant and bar industry. Supervisory and scheduling experience, including familiarity with restaurant Key Performance Indicators (KPIs), is preferred. The ideal candidate will be an effective communicator, collaborator, and marketer who enjoys leading teams in an open-door work environment.

Benefits

We offer a highly competitive starting salary, commensurate with prior work qualifications and experience. Our company provides Health Insurance with Vision/Dental, including Paid Vacation.



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