Call Center Representative
4 days ago
We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound calls, providing excellent customer service, and ensuring a positive experience for every caller.
Responsibilities:- Handle inbound calls using a pre-written script to ensure smooth and professional interactions with customers.
- Guide callers through signing up for 90 days of free identity protection, explaining benefits and post-trial charges.
- Collect and enter customer data into the system during each call.
- Assist with inquiries and respond to any questions or concerns from callers about the identity protection service or trial period.
- Provide friendly and efficient service to uphold a positive, professional tone.
- High school diploma or equivalent required.
- No prior call center experience necessary.
- Ability to work Monday through Friday, 7:30 AM to 3:30 PM.
- $15 - $16 per hour.
- Business casual dress code.
- Onsite orientation and self-paced training.
At Randstad, we are committed to providing a positive and inclusive work environment. We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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