Service Advisor Position

5 days ago


Rancho Santa Margarita, California, United States Santa Margarita Ford Full time

About Our Dealership

Santa Margarita Ford is a leading dealership group in the automotive industry, known for our commitment to excellence and customer satisfaction. We are dedicated to building long-term relationships with our customers and employees, and we strive to create a positive and supportive work environment.

We are seeking a highly motivated and detail-oriented individual to fill the role of Service Advisor. As a Service Advisor, you will play a critical role in ensuring that our customers receive the best possible service experience. Your responsibilities will include greeting customers promptly, providing timely and professional service, and ensuring that their needs are met.

Key Responsibilities

  • Provide excellent customer service by actively listening to customer inquiries and requests
  • Maintain accurate and up-to-date records of customer interactions and service repairs
  • Estimate cost and completion time and settle customer accounts in a timely manner
  • Communicate effectively with customers about the status of their vehicle and any issues that may arise
  • Follow up with customers to ensure complete satisfaction and address any concerns they may have

What We Offer

  • A competitive salary of $33,280.00 annually, plus commission-based pay
  • A comprehensive benefits package, including medical and dental insurance, paid time off, and 401(k) matching
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment that values teamwork and collaboration


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