Service Advisor

3 days ago


Rancho Cordova, California, United States SAFE Credit Union Full time
Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at SAFE Credit Union. As a Service Advisor, you will be the face of our organization, providing exceptional service to our members through various communication channels.

About the Role

This is a part-time position with a schedule of Monday through Friday, 10am to 2pm, with flexibility to work on Saturdays if needed. You must be local to the Greater Sacramento region.

Key Responsibilities
  • Provide phone support and simulate or recreate problems to provide resolution to members for operating difficulties.
  • Consult with other departments and branches to assist with members' needs.
  • Maintain posting drawer and balance daily; close drawer at the end of each shift.
Requirements

To be successful in this role, you must have excellent communication and public relations skills, ability to work well under pressure, computer and related software application skills, including Microsoft Word and Excel, and solid math skills and bookkeeping abilities.

Benefits

As a Service Advisor at SAFE Credit Union, you will enjoy a competitive hourly rate of $21.92, with opportunities for career growth and development. Our benefits package includes flexible work arrangements, professional development opportunities, recognition and appreciation, and a positive company culture.



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