Service Advisor Position
5 days ago
Santa Margarita Ford is seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. This is an exciting opportunity for someone looking to launch their career in the automotive industry and develop essential skills in sales, customer service, and communication.
We are committed to providing exceptional customer experiences and fostering a positive work environment that encourages teamwork, innovation, and growth. If you are passionate about delivering outstanding service and have a strong desire to succeed, we encourage you to apply for this role.
Key Responsibilities:
- Greet customers promptly and provide professional service, ensuring a seamless experience from start to finish.
- Deliver exceptional customer service by actively listening to customers' inquiries and requests, identifying their needs, and resolving any concerns in a timely and professional manner.
- Maintain manufacturer customer satisfaction and training requirements, staying up-to-date on product updates, features, accessories, and inventory benefits to enhance the customer experience.
- Estimate costs and completion times, ensuring transparency and accuracy in all interactions with customers.
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