Customer Service Representative

1 month ago


Suwanee, Georgia, United States ANTONIO SOFO & SON Full time
Job Title: Customer Service Representative

At Antonio Sofo & Son, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients across your assigned territory.

Key Responsibilities:

  • Provide best-in-class customer service to our clients through phone, email, and in-person interactions.
  • Manage customer accounts and identify opportunities for growth and expansion.
  • Collaborate with our experienced sales team to ensure customer satisfaction and meet sales targets.
  • Enter customer orders into our sales order system and maintain accurate records.
  • Work closely with our Outside Account Managers to develop and implement sales strategies.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Previous customer service or inside sales experience preferred.
  • Working knowledge of the restaurant industry is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in sales software and data entry.

What We Offer:

  • Competitive hourly rate of pay.
  • Bonus opportunity.
  • 401(k) plan and profit sharing.
  • Affordable medical, Rx, dental, and life insurance.
  • Paid time off.


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