Customer Service Representative

2 weeks ago


Suwanee, Georgia, United States Aaron Plumbing Full time
About Aaron Services

We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985.

Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list.

Job Summary

We are seeking a highly organized and friendly Customer Service Representative to schedule appointments and provide general office support.

This part-time position will work Monday, Wednesday, Thursday 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM, with additional work from home hours available.

Responsibilities
  • Answer customer calls and greet them with a friendly attitude
  • Connect customers with the information they need or forward their message to the appropriate person
  • Schedule appointments and communicate job details to our service team
  • Keep accurate documentation and use software like ServiceTitan to help all our teams work together effectively
  • Perform miscellaneous administrative tasks to contribute to our overall efficiency
Requirements
  • Attention to detail
  • Strong computer skills
  • Excellent written and verbal communication skills
  • Experience as a plumbing or HVAC customer service rep is highly preferred
  • Experience with ServiceTitan software is also highly preferred
What We Offer

We offer a competitive starting wage of $17 to $20 per hour, room for advancement, and the option to work from home.

We are a positive and supportive company that advocates for a great work environment.

If you are a highly organized and friendly individual who is looking for a part-time opportunity with a family-owned company, please apply today.



  • Suwanee, Georgia, United States Aaron Plumbing Full time

    About Aaron ServicesWe are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship.Job SummaryWe are seeking a part-time Customer Service...


  • Suwanee, Georgia, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely pizza delivery, and maintaining a clean and safe working...


  • Suwanee, Georgia, United States ANTONIO SOFO & SON Full time

    Job Title: Customer Service RepresentativeAt Antonio Sofo & Son, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients across your assigned territory.Key Responsibilities:Provide best-in-class...


  • Suwanee, Georgia, United States Develon Full time

    About DevelonDevelon is a leading provider of infrastructure solutions, offering a range of products including crawler excavators, wheel excavators, mini excavators, wheel loaders, and more. With a strong commitment to customer service and support, Develon is seeking a highly skilled Customer Service Representative to join its team.Job SummaryThe Customer...


  • Suwanee, Georgia, United States State Farm Alpharetta - Jon Jones Agency Full time

    Job Title: Customer Relations Representative State Farm Agent Team MemberAre you a customer-focused individual who enjoys working with the public? Do you have a passion for marketing insurance products and services? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly motivated and customer-focused individual to join our...


  • Suwanee, Georgia, United States Price Industries Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Price Industries. As a key member of our customer support team, you will be responsible for managing customer service and order entry processes to optimize customer satisfaction and support effective production scheduling.Key ResponsibilitiesOptimize customer...


  • Suwanee, Georgia, United States Aaron Plumbing INC Full time

    Job SummaryAaron Services is seeking a part-time Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for scheduling appointments, answering customer inquiries, and providing administrative support to ensure seamless customer experiences.Key ResponsibilitiesSchedule appointments...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Michaels Stores. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our stores.Key ResponsibilitiesCustomer Service: Provide top-notch customer...


  • Suwanee, Georgia, United States The UPS Store Full time

    The UPS Store is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.Key...


  • Suwanee, Georgia, United States Michael Popwell State Farm Full time

    Job OverviewWe're seeking a customer-focused professional to join our team as a Customer Service Representative. This role involves connecting with customers, resolving issues, and providing exceptional service. Key Responsibilities:Manage customer interactions with empathy and professionalismEnsure accurate and up-to-date customer informationRecord and...


  • Suwanee, Georgia, United States Moon Capital Full time

    Job DescriptionAt Moon Capital, we are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide top-notch customer service, responding to...


  • Suwanee, Georgia, United States The UPS Store #3257 Full time

    Job SummaryThe UPS Store #3257 is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service to walk-in customers, telephone inquiries, and email inquiries.Key Responsibilities:Provide world-class customer service to...


  • Suwanee, Georgia, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to assist customers with inquiries, complaints, and policy changes in a timely and professional manner.Key Responsibilities:Assist customers with policy applications, renewals,...


  • Suwanee, Georgia, United States Aaron Plumbing INC Full time

    Job SummaryAaron Services: Plumbing, Heating, Cooling in Suwanee, GA is seeking a full-time Customer Service Representative to schedule appointments and provide general office support. This role requires a friendly and highly organized individual who can work in a supportive, positive environment with a family-owned company.Key ResponsibilitiesSchedule...


  • Suwanee, Georgia, United States The UPS Store Full time

    Job SummaryThe UPS Store is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various business equipment.Key ResponsibilitiesCustomer Service: Provide...


  • Suwanee, Georgia, United States TruGreen Limited Partnership Full time

    Job Title: Senior Customer Service RepresentativeTruGreen Limited Partnership is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer...


  • Suwanee, Georgia, United States Develon Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Develon. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our dealers and customers.Key ResponsibilitiesRespond to incoming calls and cases related to service parts questions and...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Michaels Stores. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, managing front-end operations, and leading our omnichannel processes.Key ResponsibilitiesManage and deliver...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for delivering exceptional customer experiences and leading our store recovery efforts.Key ResponsibilitiesAssist the Store Manager in leading and managing adherence...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences, managing front-end operations, and leading our omnichannel processes.Key ResponsibilitiesManage and deliver effective front-end operations and...