Business Operations Coordinator

4 weeks ago


Williamsburg, Virginia, United States Travel + Leisure Full time
Put the World on Vacation

At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Business Operations Coordinator, you will play a crucial role in supporting our Sales and Marketing processes, ensuring seamless customer service, and protecting data integrity throughout our systems.

Key Responsibilities:
  • Provide exceptional customer service to guests, business partners, and team members
  • Identify opportunities to improve customer service and processes
  • Collect and validate data to ensure guests receive the best experience
  • Manage and protect company assets through all interactions
  • Understand and implement operational procedures that govern our business
  • Support new initiatives and help teams impacted by changes
  • Maintain daily, weekly, monthly, or quarterly reporting needs
  • Provide quick support to questions as they arise, leveraging resources and teams
Partnerships:
  • Sales and Marketing teams
  • Human Resources
  • Resort Operations leadership
  • Wyndham Corporate
Examples of Projects:
  • Validating data and reporting or answering questions from onsite business partners
  • Supporting the integration of new processes and procedures
  • Lodge and Modify all incoming reservations
  • Audit and Analyze the inventory daily
Requirements:
  • Proficient in Microsoft Office
  • Availability to support the business throughout weekends and holidays
  • Experience delivering outstanding customer service, with excitement
Benefits:
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave, and holidays
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.



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