Collections Specialist

4 weeks ago


Hoffman Estates, Illinois, United States The LaSalle Group Full time
Collections Representative Job Description

LaSalle Network has partnered with an environmental services team in the Hoffman Estates area to fill a Collections Representative role.

Key Responsibilities:
  • Reduce delinquency on assigned accounts by effectively communicating with customers and branch personnel.
  • Monitor and maintain assigned accounts to ensure timely resolution of collection issues.
  • Provide exceptional customer service and resolve customer and branch questions in a timely manner.
  • Establish and maintain a cooperative working relationship with branch personnel and co-workers.
  • Handle a high volume of outgoing calls to assigned delinquent customers and incoming phone calls from various branches.
Requirements:
  • Working knowledge of Excel, Outlook, and Word.
  • Knowledge of billing, collections, and accounts receivable procedures.
  • High school diploma or equivalent.
  • Detail-oriented and well-organized with excellent written and verbal communication skills.
  • Ability to prioritize and manage multiple responsibilities.

LaSalle Network is an Equal Opportunity Employer and the leading provider of direct hire and temporary staffing services. With units specializing in various fields, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.



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