Collections Specialist
4 weeks ago
Collections Representative Job Summary:
LaSalle Network is seeking a highly motivated and detail-oriented Collections Representative to join our team. As a Collections Representative, you will be responsible for reducing delinquency on assigned accounts, monitoring and maintaining assigned accounts, and providing exceptional customer service regarding collection issues.
Key Responsibilities:
- Reduce delinquency on assigned accounts through effective communication and follow-up with customers and branch personnel.
- Monitor and maintain assigned accounts to ensure timely and accurate processing.
- Provide exceptional customer service regarding collection issues, resolving customer and branch questions in a timely and professional manner.
- Establish and maintain effective and cooperative working relationships with branch personnel and co-workers.
- Handle a high volume of outgoing calls to assigned delinquent customers and incoming phone calls, regardless of assigned branches.
Requirements:
- Working knowledge of Excel, Outlook, and Word.
- Knowledge of Billing, Collections, and Accounts Receivable procedures.
- High school diploma or equivalent.
- Detail-oriented and well-organized with excellent written and verbal communication skills.
- Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
LaSalle Network is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace. If you are a motivated and detail-oriented individual with a passion for customer service and collections, we encourage you to apply for this exciting opportunity.
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