Fertility Clinic Coordinator
4 weeks ago
We are seeking a highly skilled and empathetic Patient Services Coordinator to join our team at InVia Fertility Specialists. As a key member of our patient-centered team, you will play a vital role in ensuring a positive experience for our patients as they navigate their fertility journey.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for greeting and guiding patients, maintaining a positive work environment, and providing exceptional customer service.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company matching. Our practice is committed to providing a supportive and comfortable environment for each patient, and we are looking for a dedicated and motivated individual to join our team.
Responsibilities:
- Greet and guide patients
- Maintain a positive work environment
- Answer patient phone calls
- Patient check in and out at the front desk
- Computer scheduling
- Assist new patients with gathering information
- Co-pay collection, billing, and some filing
- Work effectively as a team member with our patient services coordinators, nursing, billing, doctors, and vendors
- Manage multiple tasks simultaneously
- Be well organized with an attention to detail
- Have exceptional problem-solving skills
- Insurance and medical billing knowledge a plus but not mandatory
- Work extremely well under pressure
- Be empathetic to the needs and concerns of our patients
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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