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Client Support Specialist
2 months ago
Sprudge, a prominent player in the specialty coffee sector, is on the lookout for a dedicated Customer Service Representative to enhance our team. With a commitment to delivering exceptional coffee experiences, we pride ourselves on supporting our customers with top-notch service.
Key Responsibilities:
- Manage online order processing efficiently
- Respond to customer inquiries through various communication channels
- Ensure a well-organized and stocked retail environment
- Support in-person retail activities
- Oversee returns and reshipment processes
- Leverage technology skills, including proficiency in G Suite, Magento, and Shipstation
We seek a meticulous individual who is tech-savvy and possesses a genuine enthusiasm for customer service. If you have a background in coffee and are eager to contribute to our mission, we encourage you to share your experiences and motivations for this role.
Note: All team members must comply with safety protocols, including proof of vaccination.