Guest Experience Manager

3 weeks ago


Tampa, Florida, United States Home2 Suites Tampa Full time
Guest Experience Expert: At Home2 Suites Tampa, we're seeking an exceptional Front Desk Agent to create lasting impressions on our guests. With a focus on delivering personalized service and exceeding expectations, you will be the driving force behind our hotel's success. As a key member of our team, you'll have the opportunity to grow professionally and develop new skills in a supportive and collaborative environment.

The Job:
  • Guest Services: Deliver exceptional service, handling requests and resolving issues promptly and professionally.
  • Area Expertise: Develop knowledge of the local area, providing accurate information and directions to our guests.
  • Technical Skills: Utilize technology to enhance the guest experience, including room assignments, billing, and other related tasks.

We're Offering:
  • Annual Salary: $42,000 - $55,000
  • Benefits and Perks: Comprehensive benefits package, including group insurance, paid time off, and a company-matched 401(k) plan
  • Professional Development: Opportunities for growth and career advancement in a dynamic and supportive work environment


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