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Audio Visual Specialist
2 months ago
{"h2": "Audio Visual Technician Role", "p": "At Heritage Hotels & Resorts, we are seeking a skilled Audio Visual Technician to join our team. As an AV Technician, you will be responsible for setting up, operating, and troubleshooting AV equipment, devices, and systems. Your attention to detail and ability to multitask will be essential in ensuring that all equipment is fully operational and that our guests receive exceptional service.", "h3": "Key Responsibilities:", "ul": [{"li": "Maintain a high level of positive and professional communication with employees, coworkers, and guests."}, {"li": "Frequently travel to Heritage Hotels and Resorts locations in Albuquerque and Santa Fe."}, {"li": "Occasionally travel to Heritage Hotels and Resorts locations in Taos and Las Cruces."}, {"li": "Set up, operate, and troubleshoot all AV equipment, devices, and systems."}, {"li": "Oversee the set up of AV equipment in banquet and meeting rooms."}, {"li": "Ensure all AV equipment is fully operational, repair or clean equipment when necessary."}, {"li": "Label any broken equipment and communicate problems to the manager or supervisor."}, {"li": "Tape down and dress all loose wire and cable."}, {"li": "Check delivered equipment and room set up against the Banquet Event Order."}, {"li": "Communicate any additions or deletions to flowsheets to the manager or supervisor."}, {"li": "Assist and instruct guests/customers regarding proper usage and operation of AV equipment."}, {"li": "Up-sell different AV services and monitor equipment operation at appropriate intervals."}, {"li": "Break down, remove, and secure equipment when not in use."}, {"li": "Read, understand, and adhere to the Audio Visual SOP book."}, {"li": "Follow all company safety and security policies and procedures."}, {"li": "Report accidents, injuries, and unsafe work conditions to the manager."}, {"li": "Follow all company policies and procedures."}, {"li": "Maintain confidentiality of proprietary information and protect company assets."}, {"li": "Welcome and acknowledge all guests according to company standards."}, {"li": "Anticipate and address guests\u2019 service needs."}, {"li": "Thank guests with genuine appreciation."}, {"li": "Speak with others using clear and professional language."}, {"li": "Develop and maintain positive working relationships with others."}, {"li": "Support the team to reach common goals."}, {"li": "Comply with quality assurance expectations and standards."}, {"li": "Visually inspect tools, equipment, or machines."}], "h3": "Benefits:", "ul": [{"li": "Part-time employees receive: Dental, Vision, and 401k."}, {"li": "Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, and 401k."}], "h3": "Requirements:", "ul": [{"li": "Minimum of 2 years or equivalent combination of education and experience; in hospitality experience preferred."}, {"li": "High school diploma or equivalent."}, {"li": "Good time management skills."}, {"li": "High level attention to detail required."}, {"li": "Excellent verbal and written communication and ability to multitask."}, {"li": "Ability and willingness to work flexible hours including weekends, holidays, and late nights."}, {"li": "Must be able to lift/push/reach for/carry 50+ pounds occasionally."}]}
