Leadership Manager

7 days ago

Fairbanks, Alaska, United States Old Navy Full time

About Old Navy
Forget what you know about old-school industry rules. We're on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We're a Community
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role
In this leadership role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high-performing team that meets or exceeds goals.

What You'll Do

  • Become an expert of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
  • Recruit, hire, and develop people to drive a culture of high performance and engagement.
  • Accountable for team performance through teaching, coaching, and providing meaningful feedback to build capabilities.
  • Support strategies and processes using a customer-centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Adapt team priorities to respond to customer and business partner needs.
  • Provide frontline supervision to an operational, service, or administrative team.

What You Are
  • Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results.
  • Ability to lead and inspire others to learn and grow through coaching and mentoring.
  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands.
  • Strength in driving metrics to deliver results that will meet or exceed business goals.
  • Able to travel as required.

Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision, and life insurance.

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