Cloud Operations Director

3 weeks ago


Étreux, Hauts-de-France, United States Nexthink Full time

At Nexthink, we're seeking a seasoned Cloud Operations Director to spearhead our US operations. As a key member of our leadership team, you'll drive the development of modern, cloud-native SRE processes and manage our multi-tenant, microservices-based cloud platform. This role will focus on enabling us to deliver to the US Public Sector market, particularly a FedRAMP moderate offering.

You'll work closely with our engineering team to mature our CI/CD pipeline and ensure high-quality product releases. We're looking for someone with demonstrated technical and organizational skills in managing large cloud platform engineering and operations for a SaaS product company. This role reports directly to our Senior Vice President (SVP) of Cloud and Architecture and collaborates with teams across Engineering, Security, Support, Product Management, and Sales.

In this role, you'll be responsible for all operations and SRE functions within the US organization, including incident response and forward-thinking monitoring. You'll own and drive compliance and evidence-gathering activities for regulated deployments like FedRAMP Moderate and equivalent environments. We're also looking for someone who can drive capacity forecasting and change management processes, automate delivery and operations of platform services using infrastructure-as-code and monitoring-as-code, and build and manage service availability, performance, and scalability in production environments.

We estimate the salary for this role to be around $180,000-$220,000 per year, depending on experience and qualifications. Our benefits package is comprehensive and generous, including 100% covered company benefits, flexible hours, unlimited vacation time, and professional training opportunities.



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