Customer Service Representative

3 weeks ago


Lakeland, Florida, United States Guest Services Full time

Compensation Amount: 13.00 USD Hourly

Job Summary:

The Customer Service Representative is responsible for providing exceptional customer service while maintaining a high level of accuracy in handling cash transactions.

Key Responsibilities:

  • Process customer transactions efficiently and accurately using a cash register.
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional manner.
  • Maintain a clean and organized workspace, including the cash station area and sales floor.
  • Turn in cash drawer and sales reconciliation at the end of each shift.
  • Participate in ongoing training and development to improve customer service skills and knowledge of company products and policies.

Requirements:

  • Partial High School education; High School Diploma/G.E.D. preferred.
  • Mathematical skills and ability to accurately handle cash transactions.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Ability to stand for long periods and move frequently throughout the work area.

Guest Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Our commitment to Diversity, Equity, and Inclusion is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.



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