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Project Coordinator

2 months ago

Charlotte, North Carolina, United States Rainbow International Of Greater Charlotte Full time
Job Description

**Job Summary**

Rainbow International Of Greater Charlotte is seeking a highly skilled and detail-oriented Project Coordinator to join our team. As a Project Coordinator, you will play a critical role in supporting multiple departments and their teams in creating high levels of customer satisfaction.

Key Responsibilities:

  • Establish and maintain collaborative relationships among project teams and constituent groups.
  • Resolve issues with customers and promote the concept of integrated systems.
  • Coordinate, schedule, and facilitate the timely and profitable delivery of all services required to rapidly return customers' property to pre-loss condition.
  • Support and facilitate the work of multiple project teams and project managers.
  • Identify and remove barriers to successful completion of overall projects.
  • Serve as the primary point of contact with external vendor representatives, insurance adjusters, project managers, and customers.
  • Develop customer material allowances and selection sheets.
  • Complete and track contracts, invoices, submittals, and estimates.
  • Provide timely project status updates to project managers.
  • Maintain project work schedules and files.
  • Collect production daily site reports.
  • Prepare change orders and supplements.
  • Purchase materials and schedule deliveries.
  • Facilitate customer warranty and satisfaction surveys.
  • Ensure timely invoicing on completed projects.
  • Track all customer payments.
  • Document collection efforts.
  • Facilitate mortgage company payment processes.
  • Secure client payments.
  • Pick up checks at customer locations.
  • Data entry using company-approved computer software.

Requirements:

  • Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software.
  • Experience in Xactware/Symbility Claims Connect/DASH is preferred (training available).
  • Strong written and verbal communication skills.
  • Detail-oriented with strong data entry and skills.
  • Professional appearance and personality.
  • Team player who can work independently.

Benefits:

  • Medical/Dental/Vision benefits package.