Loyalty Senior Strategist

2 weeks ago


Charlotte, North Carolina, United States Circle K Full time
Transform Customer Journeys with Circle K

We're on a mission to make journeys easier and more enjoyable for our customers. As a Loyalty Senior Strategist, you'll play a crucial role in driving this mission forward by developing and executing personalized communication strategies to deepen engagement, grow share of wallet, and build brand loyalty.

About the Role

We're seeking a customer-centric, data-grounded individual who is passionate about loyalty/membership strategy, digging into data to tell a story, and paying attention to detail. While industry knowledge is a plus, we're more interested in your ability to translate data from various sources into actionable insights and drive results.

Key Responsibilities
  • Pull data and synthesize insights to inform loyalty program development and execution
  • Partner with the CRM & Personalization team to build test-and-learn plans grounded in data and customer behavior
  • Stay organized through project management tools and create necessary documentation to share results with stakeholders
  • Synthesize data requests from internal and external partners into a structured data plan and provide guidance on requests based on data mindset and current data capabilities
  • Manage day-to-day contacts across internal and external partners to coordinate, evaluate, and monitor program health and performance
  • Regularly monitor and share industry trends, competitive programs, and best practices to inform loyalty program development
Requirements
  • Bachelor's degree (advanced degree a plus)
  • 3+ years of professional experience in management consulting, strategic planning, sales & marketing planning, or data analytics with a proven record of achievement
  • Analytic mindset - able to dig into data and create reports with flawless execution
  • Expert in working with multiple data sources and transforming into meaningful insights
  • Comfortable with large amounts of data, merging and reconciling data sets from various systems, creating a story of progress, or highlighting areas requiring more attention and focus
  • Experience in understanding and solving real business problems by identifying root causes of strategic issues
  • Advanced skills: Word, Excel, PowerPoint, & related Microsoft suite products
  • Strong analytical skills, ability to interpret complex data and make data-driven decisions
  • Strong leadership skills with the influence to inspire those around them
  • Excellent communication and collaboration skills with ability to work effectively and efficiently with internal and external teams
  • Strong project management skills to prioritize and work on multiple projects simultaneously
  • Ability to execute in the short term while simultaneously developing a long-term approach
  • Strong organizational, time management, and attention to detail skills
  • Demonstrated dedication with the ability to handle projects from origin through execution
  • Willingness to learn and ability to flourish in a fast-growing, dynamic environment
  • Self-starter and entrepreneurial spirit with hands-on approach towards business
Work Environment

Circle K is an Equal Opportunity Employer. We comply with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.



  • Charlotte, North Carolina, United States Circle K Full time

    Job DescriptionWe are seeking a seasoned loyalty strategist to join our team at Circle K. As a key member of our organization, you will be responsible for designing and implementing loyalty programs that drive customer engagement and retention.Key ResponsibilitiesDevelop and execute loyalty strategies that align with our overall business goals and customer...


  • Charlotte, North Carolina, United States First Citizens Bank Full time

    Senior Portfolio StrategistAt First Citizens Bank, we're seeking a highly skilled Senior Portfolio Strategist to join our team. As a key member of our Wealth Management group, you'll play a critical role in helping our high net worth clients achieve their financial goals.Key Responsibilities:Portfolio Strategy: Develop and implement customized investment...


  • Charlotte, North Carolina, United States First Citizens Bank Full time

    Senior Portfolio StrategistAt First Citizens Bank, we're seeking a highly skilled Senior Portfolio Strategist to join our team. As a key member of our Wealth Management group, you'll play a critical role in helping our high net worth clients achieve their financial goals.Key Responsibilities:Portfolio Strategy: Develop and implement tailored investment...


  • Charlotte, North Carolina, United States First Citizens Bank Full time

    Senior Portfolio StrategistAt First Citizens Bank, we're seeking a highly skilled Senior Portfolio Strategist to join our team. As a key member of our Wealth Management group, you'll play a critical role in helping our high net worth clients achieve their financial goals.Key Responsibilities:Portfolio Strategy: Develop and implement tailored investment...


  • Charlotte, North Carolina, United States Global Channel Management Full time

    Global Channel Management is seeking a seasoned professional to lead business systems analysis efforts. As a Senior Business Systems Strategist, you will provide senior-level consulting services to business groups on process improvement projects designed to enhance IT and business management outcomes. Your expertise will be instrumental in developing and...


  • Charlotte, North Carolina, United States Circle K Full time

    Job DescriptionWe are seeking a highly skilled Senior Manager, Loyalty Strategy to join our team at Circle K. As a key member of our organization, you will be responsible for developing and executing a comprehensive loyalty strategy that drives customer engagement and retention.Key ResponsibilitiesDefine and implement a loyalty strategy that aligns with our...


  • Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    Job Title: Senior Manager, Strategic Loyalty PartnershipsWe are seeking a highly skilled Senior Manager, Strategic Loyalty Partnerships to join our team at Circle K Stores, Inc. This individual will be responsible for developing and executing strategic partnerships to drive loyalty and growth across our business.Key Responsibilities:Define and implement a...


  • Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    Job Title: Senior Manager, Strategic Loyalty PartnershipsWe are seeking a highly skilled Senior Manager, Strategic Loyalty Partnerships to join our team at Circle K Stores, Inc. This individual will be responsible for developing and executing strategic partnerships to drive customer loyalty and revenue growth.Key Responsibilities:Define and implement a...


  • Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    Job Title: Senior Manager, Strategic Loyalty PartnershipsWe are seeking a highly skilled Senior Manager, Strategic Loyalty Partnerships to join our team at Circle K Stores, Inc. This individual will be responsible for developing and executing strategic partnerships to drive customer loyalty and revenue growth.Key Responsibilities:Define and implement loyalty...


  • Charlotte, North Carolina, United States Boy Scouts of America Full time

    Job SummaryThe Senior Marketing Strategist will develop and implement integrated marketing campaigns to drive brand awareness, sales revenue, and visual merchandising impacts in our retail footprint. This includes digital strategies to align with the company's overall business goals, increase product demand, enhance sales, identify additional sales channels,...


  • Charlotte, North Carolina, United States Circle K Full time

    About the RoleWe are seeking a highly skilled Senior Manager, Strategic Loyalty Partnerships to join our Global Loyalty team in Charlotte, North Carolina. As a key member of our team, you will play a critical role in driving the growth and direction of our loyalty program.Key ResponsibilitiesDevelop and execute a comprehensive loyalty partner strategy that...


  • Charlotte, North Carolina, United States Recruit Up, LLC Full time

    Job Title: Chief Financial StrategistUnited Utility is a pioneering force in the electric utility industry, dedicated to providing comprehensive and innovative offerings that support power infrastructure investments across the United States. As the parent company to industry-leading utility service contractors specializing in transmission, distribution,...


  • Charlotte, North Carolina, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Cloud Transformation Strategist to join our WW Enterprise Segment team. As a key member of our team, you will play a central role in developing, planning, and driving the execution of multiple growth programs.You will work closely with our Segment teams, as well as cross-functionally with Marketing teams, field...


  • Charlotte, North Carolina, United States Truist Inc Full time

    Job DescriptionTruist Inc is seeking a highly skilled Identity and Access Management Lead Strategist to join our team.The successful candidate will be responsible for working with key stakeholders to define information security initiatives, vision, and approach to meet security business needs, risks, exposures, and remediation.Key...


  • Charlotte, North Carolina, United States DP World Full time

    We are seeking a Senior Pricing Specialist to join our team at DP World, a leading provider of worldwide smart end-to-end supply chain & logistics. As a key member of our contract logistics team, you will play a pivotal role in driving the efficiency of bids and contributing to our business plan for significant growth over the next several years.The ideal...


  • Charlotte, North Carolina, United States Red Ventures Full time

    Senior Content DesignerWe're seeking a highly skilled Senior Content Designer to join our team at Red Ventures. As a key member of our content team, you'll play a crucial role in crafting compelling user experiences that drive engagement and conversion.Key Responsibilities:Develop and implement content strategies that align with business...


  • Charlotte, North Carolina, United States Truist Financial Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst II to join our team at Truist Financial Corporation. As a strategic business consultant, you will provide financial analysis and guidance to support key decisions and initiatives across various lines of business.Key ResponsibilitiesDevelop and maintain financial models to inform business...


  • Charlotte, North Carolina, United States Vanguard Full time

    Job Title: Senior Client Experience OwnerAt Vanguard, we're committed to delivering exceptional client experiences that drive long-term success. As a Senior Client Experience Owner, you'll play a critical role in shaping our client-centric approach and driving business growth.About the Role:We're seeking a seasoned professional with a passion for client...


  • Charlotte, North Carolina, United States Vanguard Full time

    Job Title: Senior Client Experience OwnerAt Vanguard, we're committed to delivering exceptional client experiences that drive long-term success. As a Senior Client Experience Owner, you'll play a critical role in shaping our client-centric approach and driving meaningful change across our organization.About the Role:We're seeking a seasoned professional with...


  • Charlotte, North Carolina, United States Insight Global Full time

    Lead Complex Technology InitiativesAs a key member of our technology team, you will lead complex technology initiatives with broad impact across the company. This includes developing standards and best practices for engineering complex and large-scale technology solutions.Key Responsibilities:Design, code, test, debug, and document projects and...