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Clinical Care Supervisor
2 months ago
Key Responsibilities:
- Oversee and manage care coordination and case management services, ensuring the seamless integration of clinical services and adherence to program specifications.
- Ensure the completion of individualized care plans while promoting a customer-centric environment.
- Provide training and guidance to staff involved in care coordination.
- Work closely with the program manager to address and resolve any emerging issues.
- Serve as a nursing consultant, offering education to patients and their families, and manage a caseload as necessary.
Staff Management:
- Supervise, train, and evaluate staff performance, ensuring compliance with legal and regulatory standards.
- Maintain nursing standards and practices in accordance with relevant regulations, including HIPAA.
- Adhere to safety protocols and actively engage in process improvement initiatives.
- Ensure compliance with organizational policies and procedures.
