Clinical Supervisor, Care Management
4 days ago
We are seeking a highly skilled Clinical Supervisor, Care Management to join our team at San Francisco Health Plan. As a key member of our Care Management department, you will play a critical role in overseeing the clinical and administrative oversight of a Care Management team, consisting of Community Coordinators and a Care Management Nurse.
Key Responsibilities- Provide guidance and support to a Care Management team composed of licensed and non-licensed care management staff.
- Assist leadership in developing a unified vision and strategy for Care Management staff.
- Support the development of policies, procedures, and hiring plans for Care Management programs.
- Provide clinical input and oversight to care management staff, ensuring high-quality care plans and services.
- Oversee the development of diverse care plans and audit cases to ensure staff understanding and implementation of program priorities and principles.
- Identify areas for program improvement and make recommendations to unit management.
- Work collaboratively with other supervisors to provide unified direction and oversight to all team members.
- Help develop program training curriculum and competencies for program staff.
- Contribute to an inter-disciplinary team, bringing clinical social work and behavioral health expertise to the management of patients with complex needs.
- Support staff to achieve and sustain expected productivity indicators.
- Masters' degree in Social Work, Psychology, or related field with 2 years minimum clinical experience.
- Unrestricted clinical CA RN, LCSW, or MFT license.
- 2+ years of case management and managed care experience; CCM desired.
- Experience working with complex populations, including homelessness, mental illness, and substance use.
- Bilingual in Spanish or Cantonese desired.
- Knowledge of community social service agencies and population management principles.
- Motivational skills to inspire and facilitate staff engagement and learning.
- Experience in behavior change coaching and mentorship.
San Francisco Health Plan (SFHP) is an award-winning, managed care health plan dedicated to providing affordable healthcare coverage to low and moderate-income residents in San Francisco County. We are proud to be an equal opportunity employer and committed to a work environment that supports, inspires, and respects all individuals.
We are chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees, and our 175,000+ members have access to a full spectrum of medical services, including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.
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