Restaurant Operations Manager

3 weeks ago


Braselton, Georgia, United States Wendy's Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Oversee daily restaurant operations, including managing cash flow, supervising staff, and maintaining a clean and safe environment.
  • Customer Service: Ensure that every customer receives exceptional service, resolving any issues promptly and professionally.
  • Team Development: Train and develop crew members, providing feedback and coaching to improve performance and retention.
  • Inventory Management: Manage inventory levels, including ordering supplies and maintaining accurate records.
  • Quality Control: Ensure that all food and beverages meet Wendy's quality standards, maintaining a high level of quality and consistency.
  • Safety and Security: Maintain a safe and secure environment for customers and employees, adhering to all safety protocols and procedures.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience in restaurant management or a related field, with a proven track record of success.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Availability: Full-time availability, including evenings, weekends, and holidays.


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