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Technical Solutions Engineer
2 months ago
The Business Applications Engineer plays a crucial role in delivering functional solutions and support for various Business Applications utilized within Taghleef Industries. This position requires a deep understanding of business workflows, user needs, and a comprehensive knowledge of both commercially available and custom-developed applications. The engineer is tasked with evaluating existing processes and suggesting improvements.
This role also entails grasping the integration aspects across all functional domains. Furthermore, the engineer will provide secondary leadership for multiple Business Applications and offer second-tier support for Help Desk inquiries, develop Functional Specifications, and conduct Acceptance Testing for new or upgraded applications.
Key Responsibilities:
- Address Tier 2 user system issues by acquiring expertise in:
- SAP Enterprise Resource Planning
- Honeywell OptiVision Manufacturing Execution System
- SAP Business Warehouse
- SAP Business Objects
- Other tools or applications that support business operations.
- Assist the Project Leader in conducting feasibility assessments, defining project scopes, and prioritizing deliverables.
- Draft comprehensive Business Requirement documentation in the form of Functional Specifications.
- Provide analytical assistance to functional teams by coordinating reporting and data extraction requirements.
- Engage in Acceptance Testing and Full Process Testing.
- Deliver training to end users and develop documentation for both users and systems.
- Actively participate in a collaborative team environment.
- Learn and implement Taghleef's development methodologies.
- Train, support, install, and propose new software/hardware solutions for end users.
- Maintain professional communication across all organizational levels.
- Be available for after-hours support as necessary.
- Perform additional related duties as assigned.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- 5-7 years of experience in Business Applications within a Manufacturing context is preferred.
- Experience with SQL queries and Microsoft Office is advantageous.
- Preference for candidates with SAP experience, though any ERP system experience is valuable.
- Strong analytical and problem-solving capabilities, with the ability to troubleshoot complex challenges.
- Excellent communication skills and a collaborative approach to working with cross-functional teams.
- Robust project management skills, capable of handling multiple tasks concurrently.
- Primarily office-based with occasional visits to manufacturing sites.
- On-call availability may be necessary for critical network issues and emergencies.
- Willingness to travel up to 15%.
Taghleef maintains a Drug-Free Workplace - Successful candidates must pass a pre-employment drug screening and background check.
Taghleef Industries, Inc. is committed to equal employment opportunity and affirmative action, ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, disability status, or any other characteristic protected by law.