Director of Dining Operations

4 weeks ago


New York, New York, United States Compass Group, North America Full time
Job Summary

Chartwells Higher Education is seeking a dynamic leader to serve as the Director of Dining Operations for the University of Pittsburgh. This role will lead the day-to-day operations and financial success of a large multi-unit dining location on campus.

The ideal candidate will have a strong background in food service management, with experience in supervising and developing staff. They will be responsible for maintaining rigorous standards of quality across all aspects of food service operations, ensuring an unparalleled dining experience for all.

Key Responsibilities:

  • Inspire Excellence: Lead, manage, and inspire a diverse team dedicated to delivering unparalleled service to our clients and community members.
  • Forge Strong Relationships: Cultivate meaningful partnerships with clients and stakeholders, driving towards shared goals and exceeding key performance indicators.
  • Innovate and Drive Results: Develop and implement strategic plans and initiatives to enhance operational efficiency, profitability, and service quality.
  • Champion Quality: Maintain rigorous standards of quality across all aspects of food service operations, ensuring an unparalleled dining experience for all.
  • Lead with Vision: Direct daily operations with a focus on equipping employees with the resources and support needed to excel, while ensuring compliance with regulatory requirements.

Preferred Qualifications:

  • Associate degree preferred but not required.
  • Six or more years of operational food service management experience.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.

Chartwells Higher Education is a member of Compass Group USA. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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