Receptionist and Switchboard Coordinator

1 week ago

Dedham, Massachusetts, United States Ricoh USA, Inc. Full time
Job Summary

We are seeking a highly skilled and organized Receptionist and Switchboard to join our team at Ricoh USA, Inc. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks.

Key Responsibilities

- Greet and assist visitors, ensuring a positive first impression of our company
- Answer and transfer calls in a timely and professional manner
- Distribute name badges and materials to visitors and employees
- Schedule meeting rooms and coordinate logistics
- Participate in company events and service projects
- Perform light administrative duties, including data entry and filing
- Provide technical support and assistance as needed

Requirements

- High school diploma or equivalent required; prior switchboard experience preferred
- Excellent communication and organizational skills
- Proficiency in MS Office Suite, specifically Word and Excel
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong customer service skills and a positive attitude

What We Offer

- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

About Us

Ricoh USA, Inc. is a leading provider of innovative solutions and services that empower businesses to succeed. We are committed to delivering exceptional customer experiences and fostering a culture of excellence and innovation. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

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