Financial Customer Service Representative
5 days ago
Job Overview:
Fidelity TalentSource LLC is seeking a highly skilled and empathetic Financial Customer Service Representative to join our team. As a Financial Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their financial queries and concerns, and ensuring a positive experience for them.
Key Responsibilities:
- Establish and maintain strong relationships with clients through effective communication and empathy.
- Resolve client queries and concerns in a timely and professional manner.
- Provide accurate and up-to-date information on our financial products and services.
- Work collaboratively with internal teams to resolve complex client issues.
- Continuously improve customer service skills and knowledge to meet the evolving needs of our clients.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Proficiency in computer software and systems.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Language: English (en-US)
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